IT Analyst - Tata Consultancy Services
Business Analysis

• Conducted business analysis and requirement gathering sessions to review the scope of the project and identified and reported the requirement gaps to the key business stakeholders.
• Promoted to lead service finance projects, executed strategy, coordinated across teams and delivered without slippages.
• Spearheaded integration of customer relationship management tool with client’s ERP system for bulk invoice issuance leading to successful delivery and reduced lead processing time.
• Designed automation solutions for Healthcare Clients by replacing the conventional job monitoring tools with simplified concurrent programs. 

Project Development

• Managed and coordinated the end-to-end enhancements and deployments of various modes of financial transactions in the product.
• Single-handedly supported client CRM and production environment leading to smooth quarter close activities and reduction in user defects.
• Implemented country-specific Tax setups in client system for meeting compliance and localization needs.
• Built and maintained effective account receivables and account payables monitoring systems.