Priyanka Paul

Priyanka Paul

... ...
28 years

IT Software professional with five years of work experience in application and business analysis, project management and platform support domains at a major global technology and services firm.

  • IT / ITeS

... Functional Expertise

  • Technology

... Committee

  • Guest Speaker Team

... Achievements

  • State Rank Holder (MBOSE) : 7th in SSLC, 2010 & 9th in HSSLC, 2012.
  • Received twice the Outperform Award – Resources in the entire Project Delivery Unit.

... Certifications

  • BCS ISEB Foundation Certification in Business Analysis, January 2018.
  • Microsoft Azure Fundamentals (AZ-900), Aug 2020.
  • Google Project Management: Professional Certificate (pursuing). 

Work Experience | 60 months

... Career Highlights

Senior Software Engineer - Accenture Solutions Pvt. Ltd. 
Platform Support Analyst

  • Collaborated with three tenants of the client Shell across the UK, Netherlands and Chennai locations to support the SAS (Statistical Analysis System) software-based application platform support project to do server maintenance and administration tasks by co-managing a team of 4 through imparting support management process in the project.
  • Onboarded 3 new resources in the team to add a valuable contribution to the project’s expanded requirements by providing them access to the platform and through knowledge transfer sessions.

Project Business Analyst

  • Led a team of 3 members for the Mobile Forms project of client Shell to digitise and meet the business requirements of end-users across 20+ regions globally working in the downstream segment of the organisation by mapping the needs and customising the services offered.
  • Contributed to saving $10K for the Mobile Forms project by removing the Formotus licenses and moving to a new, economically feasible mobile forms app creation application platform, Pronto Forms, providing the customers a wider range of form features.
  • Projected the team’s performance to the client OLMs (Operation Landscape Managers) through monthly review sessions, thus helping in working on constructive feedbacks received.