Mamta Kerpal

Mamta Kerpal

... ...
27 years

Telecom professional with 5+ years of diversified experience in Project Management, People Management, Process Improvement and Business Engagement. Demonstrated ability to build strong and productive customer relationships.

  • Telecommunications

... Functional Expertise

  • Project Management
  • Network Consulting

... Committee

  • Branding Committee

... Achievements

  • Appreciated with “Act to Execute - Accountability” Award for three consecutive quarters in 2020. 
  • Received Certification of Recognition from Ericsson in 2019.
  • Awarded MOAI Excellence Award in Jan and Oct 2018.

Work Experience | 70 months

... Career Highlights

Senior Network Engineer - Ericsson India Pvt. Ltd.
Project Management 

  • Led LTE/VOLTE cluster rollouts, delivering high network growth rate and superior user experience,ensuring customer acceptance of ~4300 sites under rigorous SLA’s.
  • Introduced optimization and troubleshooting techniques using automated tools for customer acceptance of ~600 sites MIMO antenna products. 
  • Collaboration with multiple stakeholders from various departments to ensure organic reduction in customer complaints by parameter and physical optimization. 

Process Development

  • Ideated and contributed to the release of Drive-Less Tuning Tool (DLT), a first in India, which reduced the time and cost of manual field tests and drives.
  • Worked on multiple macros/tool-based algorithms for preparation and documentation of key network performance metrics enhancing consumer experience and network growth.

People Management

  • Held multiple knowledge sharing sessions and mentored around 20/25 team members ensuring their continuous training on multiple technologies.
  • Managed vendors and consultants on network performance related activities. Trained them w.r.t technical specifications ensuring continuous communication and meeting the desired results.     

Business Engagement

  • Represented Ericsson India as a Business Builder at India Mobile Congress,2019. Moderated media panel discussions and was one of the spokespersons for Ericsson at analyst events.
  • Organizing Team Member of Ericsson Global Seminar; the annual event included Ericsson Leadership Team and more than 200 experts and senior leaders across the world attended.