Kriti Sinha

Kriti Sinha

... ...
30 years

A seasoned banking professional with proven expertise in Branch Retail Operations, Business Development, Rural Credit Portfolio, Recovery Management and Customer Relationship Management.

  • Banking & Financial Services

... Functional Expertise

  • Finance

... Committee

  • Class Representative

... Achievements

  • Elected as Class Representative of XLRI,ExPGDM Batch of 2021-22.
  • Head of the team that was awarded for canvassing deposit of Rs. 2Cr in a single day.
  • Qualified All India IBPS exam for Clerk and Probationary Officer in the year 2014 and 2015 respectively.

... Certifications

  • CAIIB, Certified Associate of the Indian Institute of Bankers.
  • JAIIB, Junior Associate of the Indian Institute of Bankers.
  • Certified Credit Officer by IIBF.
  • Certificate Course on MSME, IIBF.
  • Certificate Course in Digital Banking, IIBF. 

...
Work Experience | 81 months


... Career Highlights

Manager - Canara Bank

  • Efficiently managed employees and branch operations in Rural Branch enabling productivity in accordance with business objectives.
  • Drove digital adoption and devised sales strategies for cross-selling and up-selling, improving penetration for digital banking products and various Govt. schemes.
  • Organized Rural Extension Education Program (REEP) at remote villages on the occasion of Kisan Divas; boosted Priority sector Advances.
  • Optimized customer satisfaction challenges in multiple Branches.
  • Devised strategies for NPA/Stressed Loans and contributed to their recoveries through active Negotiations and One Time Settlement.
  • Brought in high value deposits of high net-worth customers of the branch strengthening the liability franchise of the branch. Extensive experience in Branch Operations with a focus on customer centricity, ensuring customer delight by delivering quality service, ensuring minimum TAT.
  • Spearheaded the Financial Inclusion initiative of the Branch helping the weaker sections of the society avail its varied benefits.
  • Proactively migrated many customers to alternate delivery channels during Covid lockdown to ease convenience Banking.
  • Ensured Branch Audit Compliance on Transaction report, KYC Compliance and Customer Due Diligence.