Deputy Manager - United Bank of India
Banking Operations and Financial Management

• Efficiently managed branch operations: reduced operational cost by 20% over a financial year.
• Positively contributed to the overall 15% growth of the branch business in a financial year.
• Ensured Branch Audit Compliance: reduced revenue leakage by 18%.

Credit Management

• Undertook due diligence and credit assessment of MSME and retail loans.
• Devised and implemented strategy for NPA/stressed asset management: reduced stressed asset by 28%; controlled NPA slippage by 34%.
• Coordinated with stakeholders for an increase in microfinance loans by 22%.

People Management

• Led a team of 8 – 10 professionals: reorganised workflow; reduced customer complaints by 36%.
• Mentored 2 professionals for promotions and certifications (JAIIB).

Customer Consultancy

• Managed 200 – 300 customers daily; offered customized financial solutions; reduced TAT by 25%.
• Digitization enthusiast: successfully migrated 38% customers to digital platform.
• Organized monthly account opening Camps and Loan Melas with 20% customer conversion ratio.

CSIR Junior Research Fellow, Indian Institute of Technology Kharagpur 
Academic Research

• Engaged in academic research in VLSI device modelling: proposed simple physics-based computationally efficient compact analytical model for TFET. 
• Mentored undergraduate and postgraduate students as Teaching Assistant to conduct weekly doubt-clearing session.