Leadership & Relationship Management

• Led projects for a top commercial bank in South East Asia and Multinational Retail Franchise in Middle East as the onshore representative. 
• Identified business opportunity for Document Digitization by studying client’s manual business processes and offered customized solutions. One-point contact for Implementation & co-ordination between client and servicing teams.
• Spearheaded integration of Workflow management system with client’s ERP system for bulk invoice issuance leading to reduced lead processing time.
• Established excellent relationships with senior management on back of smooth onboarding, clear communication and timely monitoring of progress leading to repeat business for the firm.     

Project Management

• Conceptualized a digital transformation proposal for procurement process of medical equipment of a USA pharma company and facilitated the global implementation.
• Formulated automation of Loan disbursal process for a Housing Project in India and scaled it to 35 branches across the country within record timelines.
• Designed and implemented a comprehensive Content Management System for Marketing Division of a Public sector Oil corporation in India.   
• Created and delivered training presentations to business users on new Document Management System highlighting better controls and easy access to organizational documents.