Focused, analytical and quick-thinking IT professional with strong interpersonal skills and a verifiable record of managing complex IT projects & exceeding expectations. Business Analyst with 5.5 years of Project Implementation end-to-end experience.
IT & ITES
B.Tech. (Electronics and Communication), Jaypee University Of Information Technology, Solan, Himachal Pradesh.
High compliance ratings in multiple consecutive product audits; Certificate of Recognition towards high process adherence in a Dealer Management System for a Tobacco giant adjudged the 95 Plus League (Jan’16 – Jun’16).
Awarded Best Client specialist for 4 quarters(2016-2019).
Awarded ‘Performance Excellence Award’ in 2016 and 2018 for special mention by the client in overseas projects (Philippines and USA).
Work Experience | 69 months
69Newgen Software Technologies Ltd.
Leadership & Relationship Management
Led projects for a top commercial bank in South East Asia and Multinational Retail Franchise in Middle East as the onshore representative.
Identified business opportunity for Document Digitization by studying client’s manual business processes and offered customized solutions. One-point contact for Implementation & co-ordination between client and servicing teams.
Spearheaded integration of Workflow management system with client’s ERP system for bulk invoice issuance leading to reduced lead processing time.
Established excellent relationships with senior management on back of smooth onboarding, clear communication and timely monitoring of progress leading to repeat business for the firm.
Conceptualized a digital transformation proposal for procurement process of medical equipment of a USA pharma company and facilitated the global implementation.
Formulated automation of Loan disbursal process for a Housing Project in India and scaled it to 35 branches across the country within record timelines.
Designed and implemented a comprehensive Content Management System for Marketing Division of a Public sector Oil corporation in India.
Created and delivered training presentations to business users on new Document Management System highlighting better controls and easy access to organizational documents.