Team Player and Self-Starter experienced in Banking and Retail domains, with Excellent Communication, Stakeholder Management, Team Handling, Requirement Elicitation, Project Planning, and Interpersonal skills.
IT & ITES
Sales & Marketing
Bachelors in Engineering (Electronics and Communication), Siddaganga Institute of Technology, Tumkur, Visvesvaraya Technological University.
Ranked amongst the top 5% performers in the project.
Improved Fill Rate by 15 percentage points from 68% to 83% for one of the Distributors of the Indirect Modern Retailers of P&G.
Best Team Recognition while working for an FMCG client.
Work Experience | 91 months
2Ujjivan Small Finance Bank
89Tata Consultancy Services
As a Business Analyst, Facilitated Requirement Gathering sessions for LOS and ERP products with multiple Lines of Business (LOBs) and Technical teams.
Captured Business Requirements and Prepared Functional and Technical Specifications to finalize PO Validation and Inventory Allocation Module.
SPOC for Jharkhand, Bihar, and Karnataka for administering the ERP tool for the Digital Transformation of the Distributor’s Network.
Spearheaded a team of 36 members for the end to end monitoring of the project comprising clients from across 120 countries.
Strategy and planning
Orchestrated the Rule Based Approach of the Banks’ LOS to ease Loan Sanction to the customers based on their eligibility & past appraisals.
Formulated the execution of the Reduced Decision Time for the loan process.
Planned the continuous improvement in Supply Chain Processes by analyzing the key metrics such as Service as Measure by Customer(SAMBC) to bring efficiency in Order Fulfilment Cycle.
Driven Business and Technology Meetings to reduce the impacts of defects on business operations.
Mobilized Cross-Functional teams in the Development, Documentation, and Delivery of process innovations, driving the attainment of business goals.
Improved the Customer Satisfaction Index from 36% in Mar ’14 to 74% Mar ’15 by providing Technical and Functional improvements, thereby reducing potential losses by 15%.
As a Team Lead, performed closely with the Project Manager in Client Meetings, Team Resource utilization, Shift Management, and General Managerial tasks.