Worked on release management process of multiple applications to ensure deployments. Executed deployment of script changes and database updates thus enhancing application efficiency.
Worked as a point of contact for queries regarding functionalities, possible outcomes of certain operations on the application and responded to all the tenants about any changes being introduced in their upstream.
Worked on automating IaaS server-level features and assisted the development team on Azure PaaS platform changes.
Worked on cloud migration based on the Microsoft Azure platform.
Adhered to the particulars of Change Request within the provided Change window(downtime).
Worked on modifications or hardware up-gradation on the client’s server by following the standardized process and keeping the clients updated.
Achieved service-level agreement (SLA) compliance by ensuring timely fix and production release of business-critical defects.
Worked on quarterly refresh activities on SIT and UAT activities, ensuring that the testing environments are in inline with the production environment in terms of data.
Assisted clients with urgent project requirements of a large number of servers and delivered it well within the stipulated time.