Seasoned IT professional with five years of experience in Application Development, Agile Methodology and emerging Information Technologies in Telecom domains. Expertise in Data warehousing, Data Analytics and Visualisation.
Led a 25 member team for ensuring near real time data availability for Cisco’s critical business dashboards reflecting global bookings and forecast data.
Assisted in translating business requirements with solution teams and developed dashboards using data visulisation tools (Tableau) which enhanced client’s experience of data monitoring.
As Sales data analyst for Cisco systems, I was responsible for reporting critical sales metrics for Business user’s adhoc reporting.
Accelerated SOX Compliance adherence from minimal to metrics standard of 98% through real-time report generation.
Worked towards proactive resolution of high priority issues worth millions of dollars like data corruption in database disks and network failures.
Managed and lead team for migration of data to cloud platform (Snowflake).
Developed chat bots for data monitoring leading to reduction in team effort by 60 percent.
Proposed and implemented Service Improvement Plans in Change Management and enhanced the process-compliance by at least 30%.
Managing and coordinating release management process of Cisco’s business dashboard.