Leadership

• Facilitated before time delivery of a critical project for creating customer’s passbook worth $2.4 million.
• Acquired project worth $3 million to create SWIFT MT940 statements.
• Led a team to install Single Sign On to increase the security of multiple applications and customer data.

Disaster Recovery

• Disaster recovery, 24x7 monitoring of Internet banking application and providing immediate root cause and resolution for Severity 1 issues in operations for the most sustainable recovery. 
• Provided Subject Matter Expertise for RSA Access Manager to multiple clients to increase their application security.
• Single handedly developed an application to monitor services on 50+ servers, increasing monitoring efficiency by 98.67%

Design and Support

• Designed an application to manage ITIL processes and generate dashboard for the higher management and the client, saving $800K and 20 resources in a year.
• Increased efficiency of overall testing process by 50% through implementing Test Driven Development (TDD) methodology in project. 
• Reduced production defects by 20% through automating continuous integration and continuous deployment (CI/CD) process in production systems.
• Achieved Service Level Agreement of 100% multiple times, 4% higher than the agreed limit.

Team Acquisition

• Partnered with business leads to identify and assess resources available to fufil project requirements. 
• Conducted knowledge transfer sessions for associates to align them with project related processes.