Shilpi Sinha

Shilpi Sinha

32 years

A skilled communicator, with an experience in resource management and team-building with a dual focus on capcacity optimization for the organization and getting the correct opportunity for employees incopporating great stakeholder experiences.

  • IT & ITES
  • ...

... Functional Expertise

  • Consulting
  • Operations

... Education

  • B.Tech (Civil Engineering), Kalinga Institute of Industrial Technology, KIIT University.

... Achievements

  • Manager’s Choice Award for ‘Putting Clients First’ in IBM in the FY 2014.
  • Manager’s Choice Award for ‘Putting Clients First’ in IBM in the FY 2016.
  • Tata Motors Scholarship for 3 years in a row – 2008-2011. 

... Certifications

  • Post Graduate Certification in Business Management from MICA Ahmedabad.

...
Work Experience | 96 months

  • 96 Total Months
  • 88 IBM
  • 8 Shapoorji Pallonji

... Career Highlights

Resource and Capacity Management: Project Staffing Professional

  • Coordination with the Project Bid and Proposal team of IBM Europe to understand the stage of project acquisition and the project requirements.
  • Followed up with resources for skill match in projects and discussions to join the project in various locations and skill mapping.
  • Handled the DACH (Germany, Austria and Switzerland) team to add, replace or modify the resource structure as per the need of the client involved and skillset required and helped fit over several resources from various technical backgrounds into projects.
  • Solely responsible for the SPGI (Spain, Portugal, Greece, Israel) team to place resources into fitting projects and process the documentation for assimilation. Placed resources for several clients there.  
  • Management of Department Blog for IBM and documenting the team activities like achievements, travels, outings and activities for the department and stakeholders to read. 

E25K Migration

  • End to end maintenance and upgrade of the Aftersales Service System of General Motors Europe. Managed the delivery channels for multiple countries in Europe and collaborated with European counterparts to ensure systematic and smooth processing of everyday orders. Also, participated in the migration project to shift the Legacy Application from UNIX OS to Linux OS. 

iO2C Project

  • Extension project which involved joint collaboration of TCS, IBM and General Motors, which decommissioned the middleware and linked the Order system directly with the Direct Delivery System of IBM for the Aftersales Service System of General Motors Europe.