Certified scrum master and multiple Shining Star award winner with more than 5 years of international work experience and an overall IT experience of more than 9 years in Banking and Telecom domains.
Banking & Financial Services
Bachelors in Engineering (Computer), PICT, University of Pune.
Received Shining Star Award two times at JP Morgan Chase & Co.
Awarded for outstanding contribution to community care at Amdocs, Cyprus.
Scrum.org certified Professional Scrum Master.
Asian School of Cyber Law’s certified Cyber Crime Investigator.
Work Experience | 114 months
45JP Morgan Chase & Co
Spearheaded a team of fresh recruits, mentored, and trained them to ensure a flawless delivery of a project for US Cellular Corporation (USCC), which involved 18 million transactions per month.
Led the implementation of a solution that involved processing a large set of data to track bankrupt customers that increased success rate by 24%.
Responsible for achieving successful connectivity with the Risk team; ensuring smooth retrieval of information pertaining to at least 1500 customers every month.
Managed and coordinated the entire project release management process of multiple applications to ensure several successful deployments, which met the needs of over 1000 users and several customers in turn.
Automated the process of manual verification for the telecom giant SPRINT, which saved several man hours per week and decreased the production ticket volume by 18%.
Worked with authorities and business stakeholders closely to understand and bypass the rule engine to decrease the granting time.
Designed along with senior architects, implemented, and delivered a major transformation from 3G to VoLTE for telecom giant USCC for billing in the roaming line of business.
Led the team of project associates as a scrum master and worked closely with Product Owner for multiple sprints, involved in capacity planning, and ensured the sprint ceremonies were run smoothly.
Coordinated with multiple teams and ensured the processing of loans was not hampered during the transition of bridging the security gap by using the latest technology.