Leadership

• Core Banking solution expert holding expertise in customer account management module, implemented Thaler solution, for tier-1 French bank (La Banque Postale), leading to 23 million bank customers using the product.
• Led a cross-functional team as a scrum-master for developing core banking solution for a group of leading German bank.
• Collaborated with SMEs and Business Vertical Heads of various divisions in client business regularly to present the status of the deliveries.
• Spearheaded the Knowledge Transfer program that significantly reduced the resource onboarding time for a US healthcare client.

Strategy and Planning

• Expertise in managing the process of business research and strategy, analyzing, and integrating the client’s need in IT infrastructure for robust and streamlined delivery.
• Negotiated requirements and delivery timelines of the enhancements in the application, with Product Strategy Team and Product Owners.
• Conducted brainstorming sessions with the team for business process understanding, and determining technical and functional specifications.

Technology improvement

• Identified optimization opportunities in technical modules, monitored the database access and implemented techniques for optimized usage.
• Identified the manual effort required to create files, databases and developed a tool to automate the process, leading to reduction in development time.
• Automated the processing of electronic remittance advice for claims processed by developing a tool, leading to a reduction in turnaround time for the process.
• Developed the functionality of implementing general data protection regulation (GDPR) for the client.