Software Developer – SAP Labs India Pvt. Ltd.

• Designed and developed an automatic issue resolution framework in partnership with senior technical leaders for adoption at a product-wide scale for different modules of ERP solution. Submitted for patent.
• Improved UI performance by 90% and hardware consumption by 20% to avoid system crashes, saving the cost of memory extensions and reducing the ticket response time.
• Integrated Concur (SaaS, travel and expense management) into financials module, allowing automatic creation of Journal Entries, ensuring data consistency and accuracy, avoiding chances of human error and saving time.
• Coordinated with Senior Architects, Product Managers, Product Owner and Release Manager to ensure product backlog timelines are met while ensuring code quality.
• Mentored 5 colleagues in the team, both experienced and fresher. Awarded as a “Guiding-Star”.
• Guided the expert support team, to provide subject matter training, being the SPOC for topics like Cost and Accounting, Concur.
• Reduced manual efforts by 90% by implementing a back-end report to resolve a legacy issue that caused several customer escalations. 
• As the Quality Expert, worked towards streamlining a strategy to address legacy issues in the area. Proactively conducted code reviews and process and scenario testing to ensure high standards of deliverables throughout the team.