Ashish Soni

Ashish Soni

... ...
30 years

Service Delivery professional with 7.5 years of rich experience in leading teams, setting up processes, defining hiring profiles for customers in the US market. Proven excellence in Key Accounts Management and mentoring and training diverse teams.

  • IT / ITeS

... Functional Expertise

  • Sales & Marketing
  • Operations

... Committee

  • Career Development Cell

... Achievements

  • Leadership Award for Training and Mentoring, 2020.
  • Excellence in Account Management, 2018.

Work Experience | 92 months

... Career Highlights

Head of Operations - Staffgen IT Solutions

  • Grew Staffgen Business from inception to $1M in revenues in 5 years.

Relationship Management and Service Delivery

  • Maintained a robust sales pipeline ($600K-$700K) by keeping track of projected Purchase Orders (PO) to manage account’s health.
  • Increased revenue constantly by prioritising between margins and volumes of requirements from over 30 client partners.
  • Managed workflow through the established accounts and run business development activities for new client acquisition.

Operations and Team Management

  • Managed and prioritised high volume requisitions (50+ at a time) and performed customer expectation management.
  • Oversaw resume approvals, recruiting process & compliances set by the customer by implementing a “continuous improvement” methodology within a stable process workflow. 
  • Built a 20+ team from scratch by recruiting talent from B-Schools, Engineering colleges  and interviewed lateral hires for recruitment and sales verticals for the India offices. 
  • Oversaw resume approvals (80-90% acceptance rate), recruiting process & compliances set by customer.
  • Assured adherence to MSAs, vendor contracts and company insurances to maintain Company Good Standing.
  • Coordinated between MSPs and the agencies by keeping effective communication.
  • Achieved effective stakeholder management through efficient documentation within the VMS.

Training and Mentoring

  • Trained recruiters to achieve high degrees (70 - 80% submission rates) of client success.
  • Mentored and coached new hires in supporting their career development and recognizing individual and team performances.
  • Provided training on E2E recruitment lifecycle, tax terms, Visas, and created tech screening manuals.