Aayush Bhola

Aayush Bhola

... ...
27 years

Seasoned IT professional in e-commerce domain with proven possession of pivotal skills such as product management, data analysis, strategic planning, stakeholder management, innovation and effective presentation skills.

  • IT / ITeS

... Functional Expertise

  • Product Development/ Management

... Committee

  • Placement Committee

... Achievements

  • Second Runner-Up at IIM Bangalore Eximius’ Evolve, Marketing Case Competition 2021.
  • Received the Dell Champion Award 2020 for outstanding contribution in building technological capabilities to boost the overall order processing rate for Dell e-commerce platform.
  • Received Recognition for contribution in Dell Sales Revenue generation during Black Friday Sales in the USA. 

... Certifications

  • Microsoft Technology Associate.
  • EMC Academic Associate in Cloud Infrastructure and Services.
  • EMC Academic Associate in Data Science and Big Data Analytics.
     

...
Work Experience | 57 months


... Career Highlights

Product Manager - Dell Technologies
Product Management

  • Devised a modernized strategy to redesign 80% of total order volume and digitally transform systems to investigate Dell order information.
  • Captured $900k worth of fraud attempts by rolling out a Machine Learning model, leading to reduction of manpower by 20%.
  • Onboarded 95% users on newly designed web interface, resulting in 20% increase in order processing rate. 

Strategy and Planning

  • Defined, standardized and automated metrics, maximizing client engagement and feedback.
  • Ensured prompt resolution of critical service requests leading to faster turnaround time, client retention and new revenue generation for the firm.
  • Designed, tested, and maintained Tableau functional reports, enhancing project data efficiency.

Innovation and Value Creation

  • Proactively collaborated with global teams to reduce code repository size by 96%, increasing engineers’ code execution speed by 4x.
  • Independently managed initiatives to migrate services from legacy infrastructure to the latest integration server, resulting in code optimization.
  • Implemented Lean Product Development Plan to expedite program delivery process.

Training and Team Development

  • Trained teams on service management tools such as ServiceNow to automate business process.
  • Mentored undergraduate hires, supporting their career development and recognizing individual performance.